FAQ

Below you find several questions and answers, which we hope you can use. If you cannot find the answer to your question, please do not hesitate to contact us by e-mail 

In general

ARE LED CANDLES ENVIRONMENTALLY FRIENDLY?

Our supplier is approved by BSCI. This means that the production takes place under good working conditions. The candles are made of 100% paraffin wax. There is no risk of soot, smoke, or particles in the air like with normal candles, which ensures a good indoor climate.

WHAT IS CHEAPEST – ORDINARY CANDLES OR LED CANDLES?

LED candles are much cheaper to run than ordinary candles. 

DOES LED CANDLES RESEMBLE REAL CANDLES?

Our LED candles has a movable and lifelike ‘flame’, which makes it look as if the candle is flickering. The candles are made of 100% real paraffin wax, which gives an authentic sense of a real candle. Therefore, the LED candles resemble real candles. 

WHICH COLOUR ARE THE CANDLES?

The ‘flame’ is white/light cream and gives a warm light, thus, without being yellow/orange. The colour of the candle depends on the model you have chosen. We have different colours. It is clearly marked under each product and on the pictures. 

DOES THE LED CANDLES GIVE A LOT OF LIGHT?

The candles give as much light as normal candles. However, you can dim the light. This way you can also extend the lifetime of the battery. 

CAN THE LED CANDLES BE USED ALL YEAR?

Yes, you can enjoy the flashes of light all year. Inside during the winter and outside during summer evenings. However, the candles do not stand direct sunlight, moist or rain. But other than that, they are cosy all year. 

CAN THE LED CANDLES BE PLACED IN THE SUN?

No, just like ordinary candles the LED candles do not stand the sun – they melt. But we have Luna Led outdoor. 

LED BALLS AND LAMPS

CAN LED BALLS/LAMPS STAND THE RAIN?

Yes, they are weatherproof. 

ARE THE LED BALLS/LAMPS RECHARGABLE?

Yes, our LED balls comes with a charger – except for the products that are charged by solar cells. 

ARE THE LED BALLS/LAMPS SOLID?

Yes, they can even stand to be dropped – they are made of strong PE. 

DOES THE LED BALLS/LAMPS BECOME DISCOLOURED?

No, the UV filter ensures that the LED ball will not become discoloured by the sun light. 

SHIPPING

HOW CAN YOU SELL AT SUCH A LOW PRICE

We import direct from manufactory. We don’t have big organisation and our expenses are in control. So we buy good quality at a fair price and sell it at a low price compare to quality. 

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