Get in touch
Have questions about your order, or a general enquiry?
Below you find several questions and answers, which we hope you can use. If you cannot find the answer to your question, please do not hesitate to contact us by e-mail
We have
created manuals for the lights that describe how to use them. You can find the manuals at the buttom on the front page at our homepage.
Our
supplier is BSCI accredited. This means that production is carried out under proper working conditions and raw materials are controlled. The candles are made
from 100% real stearin, except for our Anna block candles, which are made from 100% paraffin. In addition, there is no risk of soot, smoke or particles in the
air, as there is with regular candles. LED candles reduce indoor air pollution.
LED candles are significantly cheaper to run than regular candles.
Our LED candles have a beautiful 3D teardrop-shaped flame that gives off a warm, white light.
The flame itself is fixed, but the light inside can "flicker" to look like the real thing. In addition, the candles are made from real candle wax,
which together make the candles look like real candles.
The flame on the candles has a warm white glow. You can find the candles themselves in several different colours.
LED candles light up just as brightly as regular candles. With the remote control, you can adjust the brightness of the candles and save battery life. Please note that the remote control must be purchased unless otherwise stated under the product on the website.
Yes, you can enjoy the little sparkles all year round, both indoors and outdoors - as long as they don't get damp.
If you want candles that can withstand being left outside in the rain, you can take a closer look at our LUNA OUTDOOR candles.
Under each product, it is stated whether a remote control can be used to control the light. For candles use remote article number 90000
No, batteries can be purchased separately on our website.
The stated battery life is when the product burns continuously. When using a timer/remote control, the battery life may be reduced, how much depends on the battery type. With 1 x AAA and 1 x cr2032 batteries it is more than with C batteries.
No, they can't. Just like regular candles, LED candles risk melting in the sun.
Under each product, it is stated whether a remote control can be used to control the light. For most lamps and Ball use remote article number 90001, unless for Noa Ball it is 90002.
No, they are UV protected.
Yes, they are. They can withstand being dropped as they are made of strong PE materialr
Mia ball is for solar and power. Ida ball is for Solar. Noa ball is for power.
Lamps are for Solar, Power or battery. You can see information under each products.
We use Post Nord. Delivery takes 2-5 days after your item(s) have been dispatched.
Have questions about your order, or a general enquiry?